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Force By Mojio Review

Editor’s Score: 90/100

Cost 95/100
Features 85/100
Refresh time 95/100
Usability 89/100
Customer service 87/100

Why Force by Mojio Is Best for Driver Accountability

Force by Mojio has a variety of tools dedicated to keeping your drivers accountable. In addition to standard features like geofencing, driver scorecards, driver coaching, and vehicle maintenance reports, Force offers detailed trip history reports that you can store for up to 18 months. You can also set up live location-tracking links so your customers can accurately track their drivers en route and view ETAs. Force by Mojio has a refresh time of about 10 seconds, which is faster than many of its competitors we reviewed. 

You can send customers live tracking links with their driver’s location

Source: Force by Mojio

One thing we find particularly valuable is that you can set up Force to notify you if a driver enters or exits their geofenced area, unplugs their tracking device, or engages in unsafe driving behavior, and when a vehicle needs maintenance.

Key TakeawayKey takeaway: Force by Mojio has several features to hold drivers accountable, like geofencing, driver scorecards, trip history reports, location-tracking links, and location and behavior alerts.

Force by Mojio Pros

  • Force has near-real-time reporting with updates every 10 seconds (or less).
  • You can share driver locations with your customers.
  • You can receive alerts if a tracking device is unplugged.
  • It can store trip timelines and details for up to 18 months.

Force by Mojio Cons

  • It does not serve large fleets.
  • It is not meant to track large vehicles.

Usability

We found Force by Mojio’s platform quite user-friendly. You and other managers can access the software on computers and mobile devices, while drivers can tap into the system via their dashboard through the mobile app. The mobility of the platform means you can access your fleet data from any location. A unique feature we liked about Force by Mojio is that it is hardware- and vehicle-agnostic, meaning it can work with any device. This gives you the flexibility to track whatever you need.

Force by Mojio offers near-real-time tracking, with refresh times of 10 seconds or less. This is quicker than most competitors we looked at and can be important for managers who need an accurate look at where their drivers are.

Features

Here are some of the services you can receive with Force by Mojio.

Driver safety You can access driver scores to help you reward safe drivers and coach unsafe drivers.
Driver accountability Force offers geofencing, detailed trip history reports, and live location-tracking links that you can send to your customers.
Tracking alerts You can set up alerts to be notified of various events.
Vehicle health and maintenance Force offers vehicle health monitoring, maintenance records and predictive maintenance alerts.

Driver Safety

Force by Mojio can help you improve driver safety and accountability with RoadScore. It can track hard driving behaviors like speeding, harsh accelerations, hard braking, cornering and idling time. These behaviors can be recorded as individual and average driver scores and reports. You can review scores and reports, allowing you to reward safe drivers and coach poor drivers. Driver scorecards are an important tool, so they are a standard feature in the industry.

Did you know?Did you know? Software that monitors vehicle idling can give you insights on ways to reduce idle time, which can have a positive impact on your bottom line.

Force by Mojio
Force tracks driver activity and safety.

Source: Force by Mojio

Driver Accountability

Force by Mojio offers geofencing, which is a standard industry feature but essential to ensure your drivers are where they’re supposed to be. In addition to tracking driver location, you can hold drivers accountable with detailed trip history reports, which we like. Our research found that Force creates an automatic record of every trip your drivers make, including details like start and end times, routes, mileage, and driver performance. These trip history reports are stored for 18 months and can be used to hold your drivers responsible if there is an incident or complaint.

Did you know?Did you know? Trip history reports can also be exported to spreadsheets for tax, accounting or planning purposes.

The live location-tracking links, which tell your customers exactly where their driver is, are a feature we find incredibly beneficial. This transparent communication can enhance the overall customer experience and hold your drivers accountable for their locations. You can set the tracking links to expire at a certain time. Not many competitors offer this feature.

Tracking Alerts

A great way to keep your drivers accountable is to learn about their behavior as soon as it happens. You can do that with automatic alerts. Force by Mojio has a plethora of alerts to keep you informed. For example, location alerts can notify you when an employee enters or leaves a job site or drives outside your geofenced area.

Force by Mojio
Managers can receive a variety of driver activity alerts.

Source: Force by Mojio

We found that you can also get alerts when a driver engages in unsafe behavior, when a tracking device is unplugged, or when a vehicle is bumped, towed, or disturbed while parked. With vehicle health alerts and fuel alerts, you can ensure your vehicles are properly maintained and optimized. All of this helps ensure your drivers are meeting your expectations behind the wheel.  

Vehicle Health and Maintenance

Instead of relying on your drivers to notice (and notify you) when something goes wrong with one of your vehicles, Force by Mojio can do that for you. We like how the platform monitors the health of each vehicle and notifies you as soon as there’s an issue. You can also set up predictive health alerts in case something quickly needs your attention. Force stores maintenance data for future reference. These are common but essential features.

Force by Mojio
Force can track vehicle health, maintenance and activity (such as fuel usage). Image

Source: Force by Mojio

Cost                

Force by Mojio is the least expensive GPS fleet tracking system we reviewed, with plans costing as little as $18 per vehicle, per month. Instead of charging additional hardware fees like some competitors do, Force includes GPS tracking devices for free with each purchase. This can save you several hundred dollars.

Although some competitors require you to sign lengthy contracts, Force by Mojio offers its services on a month-to-month basis and doesn’t require contracts. It also offers a 30-day free trial, so you can test it out risk-free before deciding if it is the right GPS tracking system for you. It claims free two-day shipping, so you can get tracking hardware in no time.

TipTip: If you cancel your free trial, be sure to return your tracking devices within 30 days, or else you will be charged $150 for each device.

Setup

Force by Mojio prides itself on being an easy-to-use platform with quick installation. Since each plan includes plug-and-play GPS trackers, installing each device is as simple as plugging it into your vehicle’s OBD-II port. Once the device is installed, it can begin tracking data. You can create user accounts to view the Force by Mojio dashboard on your computer or smartphone.

Force by Mojio
Plans include free plug-and-play hardware.

Source: Force by Mojio

Customer Service

Mojio offers some helpful online resources; however, we did find the selection slightly limited compared to others in the industry. The company offers FAQs, a blog and a product overview video on Force. It also offers a demo so you can see how the platform works.

We like that support representatives are available by phone, email, and webchat, with relatively lengthy service hours: 12 hours a day, five days a week. This is good for businesses that need assistance slightly outside of standard business hours.

Drawbacks

Force by Mojio targets a very specific user base: small businesses in the field and home service industries. Because of this, businesses with large fleets will not be able to use Force. This type of niche service can be great for small businesses, but you will need to seek other vendors if you have a larger fleet. If you fit this description, check out our Verizon Connect review for tracking midsize and large fleets.

Another potential drawback is the limits on vehicle size. Force by Mojio is designed to track field and home service vehicles like pickup trucks and vans, not large vehicles like 18-wheelers. If your fleet consists of large vehicles and assets, you’ll be better off with another GPS fleet tracking vendor. For some good alternatives, check out our review of Samsara or our review of Azuga.

Methodology

Choosing a GPS fleet tracking system can be challenging. That’s why we did some of the heavy lifting for you. We spent countless hours researching and analyzing GPS fleet tracking systems to identify the top solutions on the market. We looked at hardware, features, pricing and contracts, usability, refresh times, and customer support, and we even got hands-on experience with demos and product videos when possible. When searching for the best GPS fleet tracking system for driver accountability specifically, we focused on features like driver performance tracking, routing and navigation, vehicle health, and alerts and reports.

What Is GPS Fleet Tracking?

A GPS tracking system is a combination of hardware and software that tracks and records various fleet information, such as location, driver safety and performance, vehicle health and maintenance, and fuel usage and optimization. Businesses often use fleet management systems to optimize their overall fleet performance, as well as to ensure their drivers, vehicles, and assets are safe. The reports generated from GPS fleet tracking data can help fleet managers make educated business decisions and improve their processes.

The typical industries that benefit from GPS fleet tracking systems include construction, utilities, heavy equipment, agriculture, landscaping, retail, manufacturing, distribution, government, oil and gas, food and beverage, and rental fleets.

FAQs

Which small businesses use Force by Mojio?

Small businesses in home and field service industries use Force by Mojio as their GPS fleet tracking solution. These businesses include HVAC, plumbing, electrical, pest control, roofing, cleaning, restoration, construction, contractors, couriers, landscaping, lawn and tree care, painting, pool and spa services, and junk removal companies.

Does Force by Mojio provide an API?

Yes, Force by Mojio provides an API (application programming interface).

How is Force different from other fleet tracking products?

Instead of serving a wide variety of businesses, Force by Mojio caters specifically to small businesses in field and home service industries. With this target audience in mind, Force by Mojio offers a low-cost fleet tracking solution with the features a small home service business would need (e.g., driver safety and performance details, vehicle maintenance tracking, alerts and reports, navigation and routing, mobile access). 

Overall Value

We recommend Force by Mojio for …

  • Businesses in a home or field service industry.
  • Small businesses that need to track 2-30 vehicles.
  • Fleets that want low pricing with no contracts.

We don’t recommend Force by Mojio for …

  • Large fleets.
  • Fleets with heavy-duty vehicles or semitrucks.

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